A discovery sets a project up for success and ensures organisations do not spend time or resources on change that doesn’t add value to the user or the organisation. Our approach to undertaking discovery allows us to provide an efficient and effective service that is tailored to your needs. We will work with you to define and deliver the discovery stage.

Our discovery services include:

  • provision of a full multi-disciplined team
  • stakeholder engagement support
  • strategy development
  • user research and engagement and business analysis
  • business process mapping and reviews
  • risk identification, management and mitigation
  • planning, recommendations and forecasting for alpha, beta and live
  • developing and prioritising user stories
  • digital engagement planning and implementation
  • user centred service design
  • product management