'In order to deliver against a set of challenging Government-wide smarter working ambitions, rather than simply complete a desktop upgrade, the IPO instead needed to implement a £1.5m desktop transformation programme that was set in alignment with the provision of better services, on better technology with better data and was also aligned to our key strategic aims.

With a rich experience of IT transformation, Perago were able to quickly integrate with our stakeholders, work with a developing change culture and deliver a robust business case (5 case model) that clearly identified all options, allowed decision-makers to decide which course of action would be best for IPO and also allowed for any changes to scope or time-scales to be assessed against the original purpose.

The business case underpinned a hugely successful strategic implementation that allowed us to realise cost savings of nearly £200 per user per year, was recognised at national procurement awards for its forward thinking and provided a benefits realisation plan that is used to date as an exemplar.’

Y Lab commissioned Perago in 2018 to support our Innovate to Save cohort with economic modelling and business case development support.

We were delighted with the work Perago undertook on our behalf. Their skill and knowledge-base is rare to the point of unique in Wales. Their support for each member of the cohort was considered, thorough and always timely. Feedback from our projects was overwhelmingly positive, I don't think we could have found a better organisation to support our needs.

‘Well that was the most brilliant 24 hours! Thank you so much. Went back to the office energised and able to have a really focused session on strategy, objectives and approach.’

'We found Perago’s holistic approach to change delivery a breath of fresh air in an organisation where historically we’ve treated business and technical change as two separate things.'

‘The Perago team brought focus and pace to our programme. They had the experience and skills to really challenge our approach and thinking to ensure that we were focusing on the right questions from the outset. They integrated really well with our in-house team and other suppliers and I look forward to working with them again.’