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Perago and the Welsh language

Blog post by Angharad Prys, Welsh Language and Communications associate at Perago.    “If you speak to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.” (Nelson Mandela)   When Perago contacted me, asking if I would work with […]

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14/4/2021

Introducing Sarika

Hi readers. I’m Sarika, a Perago newbie – it’s only my second week! I’ll be working with the lovely Jess as a User Centred Designer, which is super exciting.  I moved to Wales from London two years ago to start a role that was new to me, in an industry that was also new to me […]

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1/4/2021

Audit Wales, a global pandemic and staying connected

As we move into April 2021 my time working with Audit Wales is coming to a close.  My background in the public sector and our company’s focus on public sector transformation in Wales meant that the opportunity to support Audit Wales was one we jumped at.  When I met the Auditor General for Wales, Adrian Crompton, in a coffee shop in Cardiff (remember those days?) back in January 2020, he […]

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9/3/2021

Introducing Chris

Hi! I’m Chris.   I have just joined Perago as a Communications Manager. And I’ve not stopped smiling yet.   It’s a great feeling when you start a new job. The excitement, the thought of meeting new colleagues, learning about new things and new ways of working, looking for opportunities to make your mark and add value – though […]

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17/2/2021

Digital in Wales – something’s changing!

Over the last nine months, there’s been a fundamental shift in digital in the public sector in Wales. Not everyone will have seen it yet, but those involved will be starting to sense a change, a momentum, a gear change in ambition, focus and pace. As a company, our roots are in public service delivery […]

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2/2/2021

Repairing the repairs service at Richmond Housing Partnership

Since joining Perago in October, I’ve been working with Richmond Housing Partnership (RHP), a housing association in South West London, to improve their responsive repairs service. This is the third project Perago have worked with RHP on over the past few months and I was thrilled to have joined just at the right moment to lead on it.   RHP had identified the opportunity […]

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26/1/2021

Come work with us!

We’re hiring! It’s great to be able to write those words after the challenges of the last 12 months. We’re now looking for people who share our passion for delivering better services to join the team. What we do  At Perago our focus is on delivering services that work for everyone. Through client-side leadership support, user-centred service design, hands-on delivery and open and engaging communications […]

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25/1/2021

Designing bilingual services 

On Wednesday the Centre for Digital Public Services Wales hosted a meet up about designing services in the Welsh language. As a service designer based in Wales who doesn’t speak Welsh, it was really insightful to listen to the discussion and learn how I can help organisations better meet the needs of their Welsh speakers. When considering designing for the […]

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29/12/2020

2020 – a year of challenge, learning and opportunity 

We’re not the first to say 2020 has been a strange old year and we won’t be last. No one expected the year we’ve had and it’s been tough, challenging and full-on in equal measures. For companies like us, it’s been daunting at times. Planning and forecasting have been difficult, and the uncertainty that comes […]

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