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Transforming for change – a case study

The pressure on communications teams to support business outcomes is rightly  greater than ever. Effective communications teams aren’t about just ‘sending out stuff’, they’re about supporting organisational objectives and delivering against the priorities of an organisation. But does your team have the leadership, skills and implementation approach to succeed?  We’ve recently finished an assignment with […]

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16/11/2019

Change for Communicators

            Regular readers of our blog will know that we created Perago back in 2017 from a shared commitment to improving services, user centered service design, challenging the status quo and doing more than just talking about what should be done; getting on and delivering. We are fortunate to have […]

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15/7/2019

The Times They Are a-Changin’

Times they are a changin’ Come gather ‘round people, wherever you roam And admit that the waters around you have grown And accept it that soon you’ll be drenched to the bone If your time is worth savin’ you’d better start swimmin’ Or you’ll sink like a stone for the times they are a-changin’ This […]

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20/11/2018

Trust, digital delivery and supplier management

When it comes to delivering digital services, creating a coalition of the willing within an organisation can be the easy part, creating a capable, multi disciplined team to deliver that change can be more of a challenge. As with most human and business interactions, a key component in building the skills of the whole team […]

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7/1/2018

General Data Protection Regulation – compliance threat or transformation opportunity?

As we go into the first full working week of 2018 we have entered the year that the General Data Protection Regulation (GDPR) comes into force. On 25 May 2018 all organisations, of whatever size or industry, will need to comply with the new regulation. A quick online search will give you access to plenty […]

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21/11/2017

Community Housing Cymru Annual Conference

Last week we attended Community Housing Cymru’s (CHC) Annual Conference in Cardiff. As CHC commercial members we were keen to learn more about the challenges and opportunities for the sector, particularly in the digital transformation space. Looking at the regional context in which housing associations and other housing sector organisations work, Wales is small enough […]

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30/10/2017

The Transformation ‘Gotchas’

When I was asked to guest blog some thoughts on change management I initially thought I’d wax lyrical about PROSCI and ADKAR (Awareness, Desire, Knowledge, Ability and Reinforcement) and how we need to elevate Change Management as a profession not something any gifted amateur can have a go at and how we need more qualified organisational psychologists…but no-one wants […]

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20/10/2017

Learning the lyrics – people not technology, behaviours not activities

When we heard about CommsUnplugged the decision to get involved was an easy one. At Perago-Wales we focus on supporting organisations to deliver services that meet user needs and, in doing so, transform ways of working within organisations. Our experience spans agile delivery, programme management, technology transformation, change management, communications and more. The definition of ‘digital transformation’ is […]

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4/8/2017

Thoughts on Digital Tuesday

More than just tech This week I spoke at my first ever Digital Tuesday at Tramshed Tech in Cardiff.  These events are run monthly by Innovation Point and are free to attend. They have a loyal following and a really diverse audience which makes for great interaction and networking. This month’s topic was ‘The Innovation Generation’ focusing on how we in […]

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